How to return or exchange a book on Audible in 5 simple steps

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For those who are new to audiobooks, the idea of spending money on a book, based on a short clip, can feel like a bit of a gamble. What if you don't like the narrator's stylistic choice that comes in a quarter of the way into the book? What if the plot takes a turn you simply don't enjoy?

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If you have Audible, you can actually return your unwanted audiobooks, and the funds would be refunded using the same method you used for purchasing. If you're an active member, you can choose to exchange it for a new audiobook.

Here's how to return or exchange a book on Audible. 

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How to return or exchange a book on Audible

1. Go to audible.com on your PC or Mac and log into your account, if necessary.

2. Hover over "Hi, [your name]!," located at the top of the screen, then select "Account Details" (you may be required to sign in again, to confirm your identity).

Select "Account Details." Devon Delfino/Business Insider

3. Select "Purchase History" in the left sidebar.

Select "Purchase History." Devon Delfino/Business Insider

4. Click "Return" or "Exchange" next to the audiobook you no longer want.

Click "Return" or "Exchange." Devon Delfino/Business Insider

5. Select the reason you wish to return or exchange your audiobook, then click "Return" or "Exchange" to confirm your decision.

Confirmed exchange. Devon Delfino/Business Insider

If you see the message "Not eligible for self-service exchange," don't worry: You may still be able to return or exchange it. You could simply have maxed out the number of those allowed through the online tool. In that case, you'd have to contact Audible for assistance.

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Devon Delfino Devon Delfino is a Brooklyn-based freelance journalist specializing in personal finance, culture, politics, and identity. Her work has been featured in publications such as The Los Angeles Times, Teen Vogue, Business Insider, and CNBC. Follow her on Twitter at @devondelfino. Read more Read less

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